Privacy policy.

Kayelement Massage ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit kayelementmassagetherapy.com or book a session, how we use it, and the choices you have.

Information we collect

• Booking details — name, email, phone, and the message you submit through the contact or booking form.
• Health history — information you choose to share on the intake form so the session is safe and effective. This is treated as confidential health information.
• Site usage — if you accept analytics cookies, Google Analytics 4 records pages viewed, approximate location (city level), device type, and how you arrived at the site. IP addresses are anonymized.

How we use it

• To schedule, deliver, and follow up on your appointment.
• To meet legal and professional record-keeping requirements for licensed massage therapy.
• To understand which pages are useful and improve the site.

We do not sell your information. We do not share it with third parties for advertising.

Cookies & analytics

We use a single analytics cookie (Google Analytics 4) and only after you accept it on the consent banner. You can change your choice anytime via the Cookie settings link in the footer. Declining means no analytics data is collected from your visit.

Data storage & security

Booking and intake information is stored in a secure database with restricted access. Paper intake forms are kept in a locked location. We retain client records for the period required by New York State professional standards.

Your rights

You can request a copy of the information we hold about you, ask for it to be corrected, or ask us to delete it (subject to legal record-keeping requirements). Contact us using the details below.

Children

The site is not directed at children under 13. We do not knowingly collect information from children. Minors receiving treatment require a parent or guardian's consent and presence.

Changes to this policy

We may update this policy from time to time. The effective date at the top will reflect the latest revision.

Contact

Kayelement Massage · 257 Post Ave, Rochester, NY 14619 · (585) 794-9082